Patient files, Lloyd George envelopes and clinical records scanned to BS 10008, indexed the way clinicians search, and delivered securely — with secure storage, two-hour urgent retrieval and certified destruction when records reach end of life.
Paper records take up clinical space, slow down care and are hard to share between teams and sites. Every day a record spends in transit is a day a clinician works without it.
We scan patient records to BS 10008 in our ISO 27001 UK facilities, index them to the fields your teams search by, and deliver them securely into your systems. Records that must stay on paper are held in our secure storage, retrievable the next working day or within two hours when urgent.
As an ESPO framework supplier, we can be appointed through a compliant route your trust already uses.
GP records digitised and indexed so the right record is there instantly.
Radiology and film-based records digitised alongside paper files.
End-of-life records destroyed to BS EN 15713 with a certificate.
Secure shredding →Every record is handled by our own vetted staff, in our own UK facilities, with a full audit trail.
Working practices aligned to NHS data security requirements.
Scanned to preserve the legal admissibility of the record.
Certified information security across storage and scanning.
Never offshored. Handled by our own DBS-checked staff.
Tell us what you're dealing with — back-scanning, storage, scan-on-demand or destruction — and we'll scope a compliant solution.
We'll be in touch, usually the same working day. Anything urgent? Call free on 0800 281857.
Yes. We scan medical and clinical records to BS 10008 under ISO 27001, DSP Toolkit aligned, for NHS trusts, GP practices and healthcare providers.
Yes. We digitise and index large back-files including Lloyd George envelopes, so clinicians get the right record instantly instead of days later.
Yes. Records can be held in our secure storage with next-day or two-hour urgent retrieval, and scan-on-demand so a single record can be sent digitally the same day.
Under the NHS England Records Management Code of Practice, most adult health records are kept for at least 8 years after care ends, GP records of deceased patients for at least 10 years after death, and children's records until the 25th birthday (26th if 17 when treatment ended). See our retention guide for more.
Your choice: returned, held in our secure storage, or destroyed to BS EN 15713 with a certificate of destruction, in line with your policy.
No. Physical records are stored, scanned and destroyed in our own UK facilities by our own DBS-checked staff, and any digital processing stays in the UK.
Yes. We index to the fields your teams use — such as NHS number, name, date of birth or episode — and can split records into sections so clinicians go straight to what they need.