We collect or receive your incoming post, open and scan it in our accredited UK facilities, classify every item and route it to the right person, team or system the same day — so your people work from clean digital documents instead of waiting on the internal post round, wherever they are.
With hybrid and remote teams, mail sitting in a tray is a bottleneck — invoices, applications, claims and correspondence stuck in a building while the people who need them are somewhere else. A digital mailroom removes the wait entirely.
We become your inbound post address. Every item is opened, scanned, classified and delivered digitally the same day — routed to the right inbox or system — so nothing depends on someone being in the office to sort the post.
It is the same accredited team, chain of custody and audit trail we apply to your archived records — now applied to your post the moment it lands.
Post redirected to us, a managed PO box, or scheduled collection from your site — whatever suits your volumes.
Every item opened and scanned in our ISO 27001 UK facilities by our own DBS-checked staff, under full chain of custody.
Each document identified by type, department, reference or sender and indexed to the fields your teams search by.
Delivered to the right person, team, inbox or workflow the same day — no internal sorting, no delay.
Key fields read from each item with our intelligent data capture and delivered into your finance, CRM or records systems.
Originals returned, held in secure storage, or destroyed to BS EN 15713 with a certificate.
Your post is redirected to us or collected on a schedule, logged in on arrival.
Every item opened, scanned and identified — by type, department and reference.
Key details read and each document routed to the right inbox, workflow or system.
Originals returned, securely stored, or destroyed to BS EN 15713 to your policy.
The discipline we've applied to the UK's most sensitive records since 1977, now applied to your post.
Post digitised and routed within hours of arrival — agreed turnaround times you can rely on.
Handled by our own DBS-checked staff in our accredited UK facilities, under full chain of custody.
No one tied to the office to open the post — everyone works from the same digital documents, anywhere.
Routed into your email, finance, CRM, EDRM or records systems, or our secure cloud portal.
Tell us your volumes and how you'd like items routed, and we'll scope a digital mailroom around them — with a same-day turnaround from day one.
Request a mailroom quoteA digital mailroom outsources your incoming post. Instead of mail landing on desks, we collect or receive it, open and scan it in our secure UK facilities, classify each item, and route it to the right person, team or system the same day — so your people work from digital documents wherever they are.
Your post is redirected to us or collected from you. We open and scan every item, our Sentinel Capture process classifies it and reads key details, and each document is routed to the right inbox, workflow or system, with the original stored or securely destroyed to your policy.
Yes. We can receive post at our address via a redirection, manage a dedicated PO box, or collect from your site on a schedule — whatever suits your volumes and setup.
Same working day as standard, with agreed SLAs for urgent items, so your teams see their post digitally within hours of it arriving rather than waiting on internal distribution.
Yes. Post is handled by our own DBS-checked staff in our ISO 27001-accredited UK facilities, under a full chain of custody and audit trail, with personal data handled under UK GDPR and pseudonymised where required.
It is one of the main reasons organisations adopt it. No one has to be in the office to open the post — everyone works from the same clean digital documents, routed straight to them wherever they are.
Your choice: originals are returned to you, held in our secure document storage, or securely destroyed to BS EN 15713 with a certificate of destruction.
Yes. Beyond routing, we can read key fields from each item and apply your rules — by document type, department, reference or sender — and deliver structured data into your finance, CRM or records systems.