Paper surveys still come back by the sackful, and the value is trapped until they're data. We capture tick-boxes, write-ins and free-text at scale, and — if you want it — tabulate, cross-tab and report the results. In the UK, under ISO 27001.
Consultations, feedback forms, staff and patient surveys and assessment papers still arrive on paper in large volumes. Keyed by hand they're slow and error-prone; left in boxes they tell you nothing.
We turn them round fast: every response scanned, tick-boxes and scores captured as clean coded values, write-in fields and free-text comments transcribed, all indexed to your question numbers.
Then it's your call. Take the data file and analyse it yourself, or have us tabulate the results, run the cross-tabs, pull the verbatim comments and deliver a report you can act on.
Selections captured as clean coded values, ready to count and cross-tabulate.
Ratings, scores and numeric answers read consistently across the whole batch.
Names, places and short answers transcribed and verified by our operators.
Open comments captured verbatim, so you keep the voice of the respondent.
Public-consultation and stakeholder responses captured and themed for reporting.
Scored papers captured accurately, with results tabulated to your marking scheme.
Completed forms reach us in bulk, by collection or secure delivery.
Every response is scanned, so the data is captured from the document, not a summary.
Ticks, scores, write-ins and free text captured and validated to your question numbers.
Clean data delivered — plus tabulated results and a summary report if you want one.
We measure accuracy on your own forms, not a blended figure.
Ticks, scores, write-ins and free text — not just the easy boxes.
Frequency counts, cross-tabs and verbatim comments, delivered as a report on request.
Data indexed to your question numbers, in CSV, Excel, SPSS-ready or your own format.
Handled by our own staff in the UK, with personal data kept in the UK.
Tell us how many responses you have and what you need back. We'll send a clear, no-obligation price.
We'll be in touch, usually the same working day. Anything urgent? Call free on 0800 281857.
Tick-box and multiple-choice, numeric and scored fields, write-in boxes and free-text comments — on paper questionnaires, consultation responses, feedback forms, assessment and exam papers. We capture the whole form, not just the boxes.
Yes. Tick-boxes and scores are captured as coded values; write-in and free-text comments are transcribed so you have the verbatim responses alongside the numbers.
Both — you choose. Many clients take the clean data file and analyse it themselves; others ask us to tabulate the results, run frequency counts and cross-tabs, pull out the verbatim comments and deliver a summary report. Tell us which and we'll scope it.
A structured data file — CSV, Excel, SPSS-ready or your own layout — and, if you want it, tabulated results and a written summary. Everything indexed to your question numbers.
Yes. Handwritten write-ins are captured and verified by our operators, and bilingual or mixed-format forms are handled by arrangement. Anything genuinely unclear is flagged, not guessed.
Yes. Responses are handled by our own staff in our ISO 27001-certified UK facilities, with personal data kept in the UK and nothing sent offshore.