Keep your paper records in our secure storage and have any file scanned and delivered digitally the same day you ask for it. No trips to the archive, no boxes in transit — and you only pay to scan what you actually use.
Scanning a whole archive up front makes sense when records are used every day. But most archives are rarely touched — and paying to digitise every page of them is money spent on files nobody will open.
Scan on demand turns that around. Your records sit securely in our storage, barcoded and indexed. When someone needs a file, they request it and we scan it and send it to them the same day. The original goes straight back to its shelf.
It's ideal for hybrid and remote teams too: nobody needs to be in the office, and nothing needs to travel.
Ask for a file by your own reference through our portal, by email or phone.
We locate the barcoded file in our facility — no box leaves our custody.
The file is scanned to searchable PDF and quality-checked.
Sent securely to authorised users the same day; the original is returned to its shelf.
Pull up a former employee's file for a reference or claim without a trip to the archive.
Legal and financial files scanned on request while the originals stay secure.
Clinicians get a record digitally the same day — see our medical records service.
Medical records →Plans, leases and deeds scanned when a query or sale comes up.
Invoices and ledgers scanned for auditors or HMRC queries on request.
Everyone gets the documents they need, wherever they're working.
Every request, scan and return is recorded against the item in O'Neil — a complete audit trail for every file you access.
Files scanned and delivered the same day they're requested.
You only pay to digitise the files people actually need.
Every request, scan and return logged against the item.
Handled by our own DBS-checked staff in our accredited UK facilities.
Tell us roughly how many boxes you have and how often you need files. We'll send a clear, no-obligation price.
We'll be in touch, usually the same working day. Anything urgent? Call free on 0800 281857.
Scan on demand is a hybrid of storage and scanning. Your records stay in our secure storage, and when you need a file we scan it and send it to you securely the same day it's requested — so you only pay to digitise what you actually use.
The same day it's requested. If you need the original instead, it can be delivered the next working day, or within two hours when it's urgent.
Securely, to the people you authorise — by secure email or through our online portal — as a searchable PDF unless you need another format.
It goes straight back into storage in the same barcoded location, with the scan recorded in the item's audit trail. Nothing leaves our custody.
Often, yes — for records that are rarely used. Instead of paying to scan a whole archive up front, you only scan the files people actually request. For records in constant use, full back-scanning can work out better; our scan or store guide explains how to decide.
Yes — scan on demand works on records held in our storage, because that's how we can find, scan and return a file the same day. We can collect and index your records to get you started.