Home / Medical Records Storage
Healthcare storage

Secure storage for patient records, built for NHS retention.

We store medical and healthcare records in our own ISO 27001 UK facilities — barcoded, retrievable within hours, managed to NHS retention, and digitised on demand.

O'Neil-tracked retrieval in hoursISO 27001 UK facilitiesCode of Practice retention managed
Secure medical records storage facility at Stor-a-File

Patient and service-user records have to be kept — often for decades — but they don't have to fill your floor space or sit with a provider that charges a fortune to get them back. We store medical and healthcare records securely in our own UK facilities, barcoded and retrievable within hours, and can digitise any file on demand.

Who it's for

NHS trusts, GP practices and PCNs, private hospitals and clinics, and adult social care providers — anyone holding patient or service-user records under a retention obligation.

Barcoded, tracked, retrievable in hours

Every box and file is barcoded and tracked in O'Neil records-management software. Retrieval is next working day, or within two hours near our sites, and with scan on demand we can scan and send a file the same day — so clinicians aren't waiting on a physical box.

Managed to NHS retention

We can hold and manage records to the retention schedules in the Records Management Code of Practice for Health and Social Care, flagging records for review or destruction as they fall due, so retention is controlled rather than guessed. Destruction, when due, is to BS EN 15713 with a certificate.

Secure and compliant

Records are held in our own ISO 27001-accredited UK facilities with CCTV and access control, handled only by DBS-checked staff — never offshored. And if you want the archive digitised, medical records scanning and Lloyd George digitisation run from the same sites. Moving from another provider? See switching your storage provider.

Related

Related services

Healthcare storage

Store your records with us.

Tell us roughly how many boxes or files you hold and we'll send a clear, no-obligation price — collection included.

  • Free, no-obligation quote — usually the same working day
  • Collected by our own DBS-checked staff and vehicles
  • ISO 27001 UK facilities, run by us since 1977
Prefer to talk?Freephone 0800 281857
Please enter your name.
Please enter your organisation.
Please enter a valid email.
Please choose a service.

What happens next: we reply — usually the same working day — to confirm your volumes, then send a clear, no-obligation quote.

Frequently asked questions

Medical records storage FAQs

Who uses your medical records storage?

NHS trusts, GP practices and PCNs, private hospitals and clinics, and care providers — anyone who has to retain patient or service-user records securely but needs the space and fast retrieval.

How quickly can we get a record back?

Records are barcoded and tracked in O'Neil software for next-working-day retrieval, or within two hours near our sites, and we can scan and send a file the same day on a scan-on-demand basis so you don't wait for the physical box.

Do you apply NHS retention periods?

Yes. We can manage records to the retention schedules in the Records Management Code of Practice for Health and Social Care, flagging records for review or destruction as they reach their dates.

Is the storage secure and compliant?

All records are held in our own ISO 27001-accredited UK facilities with CCTV and access control, handled only by DBS-checked staff. Destruction, when due, is to BS EN 15713 with a certificate.

Can you take over records from another provider?

Yes — we collect from your current provider, re-index everything into our system and reconcile against your inventory, so there's no gap in access. See our guide to switching provider.

Local document management: Leicester · Nottingham · Corby · Birmingham · Northampton · London · Camberley · Wirral · Halifax · UK-wide coverage