Once you request our scanning services, we will schedule for your files to be collected by our professional, security-checked team. Items are then booked in and prepared for scanning by removing all staples, unfolding creases and ensuring that all data is visible. Should there be anything missing, our staff will contact you.
Documents are scanned to the agreed format, usually TIFs or PDFs, however we also offer an OCR (optical character recognition) service which can recognise written characters on text, giving you flexibility in how you wish to view your documents. These files are then indexed as required and a database is built and hosted online. Physical documents can then either be returned to you, stored at one of our facilities, or confidentially destroyed.
Our records are tracked using industry-leading software and all indexed data is stored centrally in an RS-SQL database. We use world-leading storage and management software to store and manage our records and all files are tracked via this system to ensure that a full audit trail is created from each stage of the process through to completion.
Once scanned, documents are easy to retrieve. Scanned files can be transferred to any particular media you wish, including CDs, DVDs, USB sticks and encrypted hard drives. Documents can also be hosted securely on our online portal, allowing you to access your scanned data from anywhere in the world.