Old document archives have a habit of outliving the software that reads them — the records are still in there, but nobody can get to them. We recover documents from obsolete, unsupported and orphaned systems and modernise them into clean, searchable, system-ready files.
A discontinued platform, a format the vendor abandoned years ago, a proprietary reader that won't run on any current machine — and IT has quietly given up. The documents are still there. Getting them out is the hard part, and it is exactly what most suppliers walk away from.
We don't. We assess the archive, work out how the files and their index are held, and recover both — so you keep your folder structure, references and search fields, not just a heap of loose images. Then we bring everything up to date in current, open formats.
Tell us the platform, format or media you're stuck with. We establish exactly how the documents and index are stored and what can be recovered.
We extract the files and their metadata from the legacy system, inside our accredited UK facilities with a full chain of custody.
Records are converted to current, open formats — searchable PDF/A, TIFF — OCR'd and re-indexed to the reference fields your team actually uses.
Loaded into your live systems or into our secure storage. Legacy media returned, stored or destroyed to BS EN 15713 at your instruction.
Obsolete document-management systems and image archives — including Captaris and OpenText Alchemy and similar legacy platforms.
Files locked inside a format whose software is discontinued, unsupported or no longer sold anywhere.
WORM, optical jukeboxes, CD/DVD sets and DAT/LTO tape — read on the right hardware and their contents recovered.
Legacy microfiche, microfilm, aperture cards and COLD/COM output converted back to searchable digital records.
Records stranded in a retired in-house or vertical-market application that no longer runs on supported infrastructure.
Document tables and metadata extracted and re-mapped so your index survives the move, not just the files.
Legacy records are often the most sensitive you hold. Every migration runs inside the same accredited regime as the rest of our work.
Certified information-security management across the whole recovery and conversion process.
UK-based handling, documented lawful basis and audit trail — nothing offshored.
Searchable PDF, PDF/A, TIFF and system-ready exports, OCR'd and indexed to your references.
Every file and legacy medium tracked from receipt to delivery, with certified destruction on request.
Most suppliers only work with systems that are still supported. Because we own our capture and conversion process end to end and handle everything in-house, we can take on the archives nobody else will touch — and give you back records you can actually use, under full UK data-protection discipline.
Tell us the system, format or media you're dealing with and roughly how much is in there. We'll tell you exactly what we can recover — with no obligation.
Request a recovery assessmentEnd-of-life document management systems and archives (including Captaris and OpenText Alchemy and similar legacy EDMS platforms), proprietary and orphaned file formats, COLD/COM output, legacy microfiche and microfilm, and older optical and tape media such as WORM, jukeboxes, CD/DVD and DAT. If the records can be read, we recover them and modernise them into current formats.
Usually, yes. A discontinued or unsupported platform is the most common reason clients come to us. We assess the archive, establish how the documents and their index are stored, and extract both the files and the metadata — so you keep your folder structure, references and search fields, not just loose images.
Clean, current, fully-searchable output — PDF, PDF/A for long-term preservation, TIFF or your preferred format — OCR'd and indexed to your reference fields, ready to load into your live systems or into our secure storage.
Yes. Every migration runs inside our ISO 27001-accredited UK facilities under a GDPR-first regime, with a full chain of custody, documented audit trail and nothing offshored. Originals and legacy media are returned, securely stored or destroyed to BS EN 15713 at your instruction.