Specialist Service
Committed to High Standards.

Our specialist services and facilities are backed by compliance with the highest possible industry standards, comprehensive security systems and unique environmental policies.

Why Us?

At Stor-a-File we hold ourselves to extremely high standards to ensure that you receive a comprehensive and confidential service that you can trust.

Standards

Compliance with the highest industry standards is an important part of ensuring that your documents are kept as safe as they can be.

All physical and virtual data held by us is covered under the Data Protection Act. We have attained ISO 9001 Quality Management, ISO 27001 Information Security Management standard, ISO 14001 Environment Management System, BS EN 15713 Secure Destruction Of Confidential Material standard, and BS 10008 for Electronic Information management. We are also accredited by the Records Management Society, Prism, and Green Achievers.

Security

We have a number of physical and electronic security and fire prevention safeguards in place to fully protect your confidential documents.

This includes well-maintained alarm systems, a fenced perimeter, internal and external CCTV, security fob systems; a secure electronic network protected by firewalls, dedicated lease lines, encrypted servers, secure domain access and password protection; fire system, extinguishers and RedCARE links to local police and fire stations. Destruction of records is also a secure and confidential process that complies with BS EN 15713:2009 Secure Destruction of Confidential Material.

Facilities

Our wholly owned freehold sites are conveniently located in London, the Midlands and Merseyside near to major transport links, allowing us to operate nationwide.

The security of our facilities is key and we undertake numerous measures, including a fob entry system, access security, visitor sign-in and escort, 24-hour patrol at all sites, to ensure total protection. In addition, when choosing the locations of our facilities, we considered the potential effects of natural disaster and are therefore situated away from any potential flood plains. We are happy to have clients visit our facilities to see what we offer. Simply get in touch with our team.

Environmental

We’re dedicated to creating a business that has environmental policies at its core, from vehicle fuel consumption to planting trees for every 100 boxes stored.

Since 2005, we've been planting a tree on our own farmland for every 100 boxes we store. So far we've planted over 6,500 new native species trees. We also implement environmental policies in our day-to-day running. Our flatpack boxes have a total recycled content of up to 70%, and we recycle the waste from our confidential shredding. We also aim for low CO2 emissions and efficient fuel consumption by monitoring our fleet of vehicles with GPS and telematics technology to help run them at optimum efficiency.

Some Of Our Clients...

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  • Stor-a-File have worked with Leicester City Council on several major storage and digitisation projects since 2013… We found them responsive, reliable and easy to work with.

    Matthew Johnson, Enterprise Content Manager, Information Services
    Leicester City Council

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  • Twice yearly we carry out physical inventory for the whole plant which results in a considerable amount of data to process. We have been using Stor-a-File for a number of years to process the data and have found them to be efficient and accurate in the keying of this data. As well as data processing they actually pick up the packages and deliver them back to us when complete. Stor-a-File work weekends to accommodate our schedule for completion of data – if you are looking for a solution to solve a problem relating to data capture we would not hesitate to recommend them.

    Fiona Campbell, Accounts & Finance
    Toyota Motor Manufacturing UK Ltd

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  • The biggest benefit to us is that you are so versatile. Urgent deliveries within 2 hours (normally less than this though in practice) as you are so local. Notes available within the same space of time that we work to onsite.

    Debbie Waters, Service Manager, Medical Records,
    University Hospitals of Leicester, NHS Trust

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  • Stor-a-File is our preferred partner for returned mail processing and the processing of this data, and we therefore promote their services to our clients. Stor-a-File has to comply with the data protection, information security, people screening policies that our clients impose on us through their Master Services Agreements. We perform regular audits of Stor-a-File and have never had any issues. Our clients that use Stor-a-File come from a range of sectors (Banking, Telco, Retail) and are blue chip/high street names that place data protection, service levels and operational robustness at the top of their priorities and Stor-a-File deliver on those for them.

    James Dand, Client Director, Consumer Insight & Targeting
    Experian

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  • We have worked with Stor-a-File for over decade now and have received a high quality and responsive service, adapting to our changing requirements.

    Matthew Thurland, Service Manager - Outpatients & Medical Records
    Kettering General Hospital NHS Foundation Trust

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