“The biggest benefit to us is that you are so versatile. Urgent deliveries within 2 hours (normally less than this though in practice) as you are so local. Notes available within the same space of time that we work to onsite.”

Debbie Waters - Service Manager, Medical Records


“Stor-a-File contributes to improvements for staff by providing a cost effective, efficient tracking system for storage, retrieval and delivery of images. Stor-a-File contributes to patient care in so far as films stored off-site cannot be removed from the on-site film library by other members of staff within the hospitals without the knowledge of the library staff to track them on the Radiology system i.e. resulting in fewer missing films.”

Mary Stait - Administration Manager, Imaging Directorate


“We seek to optimise the patient experience for each individual on every visit. The service provision, and the daily working conditions for staff in a Medical Records department, however, can be plagued by heavy caseloads, a chaotic environment and wasteful non-productive processes. The contract between Kettering General Hospital Foundation NHS Trust and Stor-a-File has contributed to continuous flow in the provision of the Medical Records service, by removing bottlenecks, delays and inefficiencies.”

Lynn Crossey - Purchasing & Supplies Manager